Switching your supplier sounds complicated, but it really isn’t. As soon as you’ve registered, we take it from there. You don't need to tell your previous supplier, and you don’t need an engineer to come round. We’re one of the first suppliers to sign up to the Energy Switch Guarantee because we’re passionate about making things easy for our customers. Get a quote for So Energy and earn £40 credit on switch
Hopefully you'll never need to speak to us, but if you do, our UK based customer service team are on hand to help. We're very proud of our customer service team who have helped us achieve a 5* TrustPilot rating. Whether you prefer to call, Tweet, Facebook or email, we’ll work hard to resolve your issue right there and then.
We make sure that all the electricity we supply to our customers comes from renewable sources. We've made agreements with electricity generators across Great Britain, and they provide us with Renewable Energy Guarantee of Origin (REGOs) certificates to confirm that all the electricity generated is renewable. Each year, we give these REGOs to Ofgem to show that we're 100% renewable. Get a quote for So Energy and earn £40 credit on switch
Trustpilot is the world’s most powerful review platform, free and open to all. Our mission is to bring people and companies together to create ever-improving experiences for everyone.
Trustpilot is headquartered in Copenhagen, with offices in London, New York, Denver, Vilnius, Berlin and Melbourne. Trustpilot aims to continually improve, and every review helps TrustPilot provide better experiences for everyone.